Product: Sport Clips Customer Care Clear all filters (0 of 62 reviews match)
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Sport Clips - Online check in

After waiting for an hour while everyone who comes in after me gets a haircut, do to online check in I remembered why I stopped coming here. Lesson learned again will not step foot in a sports clips again.
1.5
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Customer service
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Diversity of Products or Services
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Product or Service Quality
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Sport Clips Customer Care
#1363737
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We checked in the computer around 7:20 PM and there was no body in the line. Two customers on the chair getting hair cut. 3 hair stylists working in the store. Third stylists took my wife and start cutting, She did a good job. The lady stylist on the left got free and...
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2.6
Sugarcreek, Ohio
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Sport Clips Customer Care
#1341324
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Tried to leave a review. However the website would not accept. It also requires 100 words in a response. So excuse me as I am not going to re-write my previous review. The Sportsclips system locked up. Not surprisingly based on how the franchises Service their customer...
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WrathfulTarantula
WrathfulTarantula

They make leaving a review as hard as possible

1.8
Product
Sport Clips Customer Care
I liked
  • Leaving to go somewhere else
  • Leaving
#1305987
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Sport Clips - Didn't feel welcome

I walked into my local sportsclips, typically when walking in I receive a friendly welcome when walking into Sportclips. The girl at the first chair looked at me and I'm guessing she felt I didn't deserve to be greater, she glared at me and continued to cut her customers hair. I felt very unwelcome. This is the first time this has happened to me at this location.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
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Product
Sport Clips Customer Care
#1276871
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On May 14th, 2018, took my grandson to sports clip at Rutherford Crossing, Winchester Va. My mastercard was processed for $29.64 but my account was deliquent for 4.00....so i paid cash. However my card still processed, and charged this ampunt, and they also kept the...
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1.8
Product
Sport Clips Customer Care
#1267439
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My very first (AND ONLY) visit to a Sport Clips gave me this impression - your reservation system is a FAIL. Although there may be sparse mention of it in radio advertisements, the employees FORGOT that not everyone may know about it. I was barely looked at as I...
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1.9
Product
Sport Clips Customer Care
I liked
  • Appearance of cleanliness
I didn't like
  • Customer service was a fail - i was totally ignored
#1255770
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Online check in didn’t work. Wasted time and gas to drive to location only to find my wait time to be too long to get haircut over my lunch hour!
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Anonymous
NAV

I apologize you had this experience! I know it does not make the situation you had any better, but once you check in online you are placed on the list as if you were there is ...

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Sport Clips Customer Care
#1247052
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Sport Clips - Long wait

Every time I come into this sports clips I have an extremely long wait. Even if there is enough staff and only one or two people online I could sit there for an hour. They don't seem focused on getting done quickly. Talking to the customer is good but not if it slows you down and you stopped working whenever you're saying something
Product
Sport Clips Customer Care
#1232211
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Tell me why a client has to give his/her first and last name and phone number to just get a cheap quickie haircut. I understand all the marketing and BS customer service enhancements. And I have ( see below) an argument about that! But, I figured that was to no avail...
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Sport Clips Customer Care
#1225992
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Sport Clips - Great place to get a haircut

I used to pay an average of $50 a haircut but its $22 if I prepay and $27 if I want the package with the head massage I like that its cheaper and quick and if I stick with the same few stylists I always went to that its consistent My only complaint is just that the online check in doesn't work sometimes and it's irritating
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Sport Clips Customer Care
#1210144
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