Product: Sport Clips Customer Care Clear all filters (0 of 58 reviews match)
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Tried to leave a review. However the website would not accept. It also requires 100 words in a response. So excuse me as I am not going to re-write my previous review. The Sportsclips system locked up. Not surprisingly based on how the franchises Service their customer...
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WrathfulTarantula
WrathfulTarantula

They make leaving a review as hard as possible

1.8
Product
Sport Clips Customer Care
I liked
  • Leaving to go somewhere else
  • Leaving
#1305987
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My very first (AND ONLY) visit to a Sport Clips gave me this impression - your reservation system is a FAIL. Although there may be sparse mention of it in radio advertisements, the employees FORGOT that not everyone may know about it. I was barely looked at as I...
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1.9
Product
Sport Clips Customer Care
I liked
  • Appearance of cleanliness
I didn't like
  • Customer service was a fail - i was totally ignored
#1255770
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Online check in didn’t work. Wasted time and gas to drive to location only to find my wait time to be too long to get haircut over my lunch hour!
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Anonymous
NAV

I apologize you had this experience! I know it does not make the situation you had any better, but once you check in online you are placed on the list as if you were there is ...

Product
Sport Clips Customer Care
#1247052
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Sport Clips - Long wait

Every time I come into this sports clips I have an extremely long wait. Even if there is enough staff and only one or two people online I could sit there for an hour. They don't seem focused on getting done quickly. Talking to the customer is good but not if it slows you down and you stopped working whenever you're saying something
Product
Sport Clips Customer Care
#1232211
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Tell me why a client has to give his/her first and last name and phone number to just get a cheap quickie haircut. I understand all the marketing and BS customer service enhancements. And I have ( see below) an argument about that! But, I figured that was to no avail...
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Product
Sport Clips Customer Care
#1225992
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Sport Clips - Great place to get a haircut

I used to pay an average of $50 a haircut but its $22 if I prepay and $27 if I want the package with the head massage I like that its cheaper and quick and if I stick with the same few stylists I always went to that its consistent My only complaint is just that the online check in doesn't work sometimes and it's irritating
Product
Sport Clips Customer Care
#1210144
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Was told would be 10 min wait time.I have been here 55 mins and still waiting. Electronic board with your wait time is bad idea. Watch your name. Get down to 4 mins then jumps up to 27 min. Get down to 8 mins then jumps up to 23 mins. Would rather was just honest and...
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2.1
Product
Sport Clips Customer Care
#1209781
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Second time this happened - Showed up and checked in. Requested particular stylist and then on the Wait time monitor my name pops up with the wait time and stylist.Seems like good business feature until your time bounces from 32 minute wait to over an hour because at...
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2.6
Product
Sport Clips Customer Care
#1208409
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Sport Clips - Bad coustomer service

Waited long 2 hours for hair cut after a couple of time some coustomers were call and no answered upon suddlendly when it was my turn the coustomers who where calling for long showed up and they took them before me ,bad practice ,not fair and does any good to company name .Store was at wallisville houston t
1.0
Details
Staff
Product
Sport Clips Customer Care
#1204481
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At sport clips the staff watches tv or thier phone and tell you to sighn in. I chose not to interfere with their activities move on. The young lady seemed to be upset that I was willing to leave without signing in. Had she been doing anything other than watching tv I...
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1.3
Product
Sport Clips Customer Care
I liked
  • Location
I didn't like
  • Do it yourself attitude
#1190032
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