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Verified Reviewer
New Reviewer
I arrived on time after signing in online, i was not greeted on arrival and wasnt sure what to do so after 5 minutes of standing there I had to ask for help.After signing in, I was then passed over 2 times by people behind me in the cue. I was not offered the hot towel...
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ID
#3578511 Review #3578511 is a subjective opinion of poster.
Location
Houston, Texas
Loss
$29
Preferred solution
Full refund

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New Reviewer
I took my almost 2 year old in for a hair cut I asked for a guard 2 into a 3 in a fade on the sides and longer on top which was what hes always has had. The stylist did NOT do this and his longer hair she cut a HUGE chunk out and tried to continue the haircut as if she...
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ID
#3568047 Review #3568047 is a subjective opinion of poster.
Location
Goose Creek, South Carolina
Cons
  • Do it yourself attitude
  • Are u sure she is licensed
Loss
$34
Preferred solution
Full refund
New Reviewer

Waiting time

On the board it said 0 minutes waiting time (next available stylist, on deck). If this turns in to over 40 mins waiting and 3 people going in front of you, its very frustrating. Manage expectations! In the end I had to leave without a haircut

User's recommendation: Don’t believe the waiting time.

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ID
#3549616 Review #3549616 is a subjective opinion of poster.
Location
Houston, Texas
Pros
  • Full service
Cons
  • Waiting time
Preferred solution
Apology

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Verified Reviewer
New Reviewer
Update by user May 09, 2022

I received no response from Sports Clips whatsoever. I sent them an email with this review at the same time of posting it on here.

Original review posted by user Apr 09, 2022
This is regarding the experience I had at the 13167 State Line Rd, Kansas City, MO location . I want to start by saying that I rarely take...
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ID
#3474018 Review #3474018 is a subjective opinion of poster.
Location
Kansas City, Missouri
Preferred solution
Let the company propose a solution
New Reviewer

Complaint

Horrible haircut not completed and haircutter even admitted it and tried to attempt to make it worse by cutting more hair. I demand a full refund of my package and would never go back to this location or sports clips again.

User's recommendation: Horrible haircut not completed and haircutter even admitted it and tried to attempt to make it worse by cutting more hair. I demand a full refund of my package and would never go back to this location or sports clips again.

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ID
#3398383 Review #3398383 is a subjective opinion of poster.
Location
Pompano Beach, Florida
Pros
  • Sports
Cons
  • Haircut done on me as it was terrible
  • Worst haircut of all times and unresponsive customer service
Loss
$60
Preferred solution
Full refund

HAD AN APPOINTMENT SIGNED IN IN THE STORE, NO ONE ACKNOWLEDGE ME FOR 6 MINUTES SO I LEFT,

I signed in on line , when i got to the shop i signed in. my name was on the board. only one other customer was there at this time. 3 to 4 employees just standing around talking no one acknowledge me for over 6 minutes not even when i walked out.

User's recommendation: dont go.

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ID
#3290664 Review #3290664 is a subjective opinion of poster.
Location
West Palm Beach, Florida

Complaint obviously

They have pushed buying their shampoo 3 times on me by different cutters all using the line "your hair has lots of build up and is dry"
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ID
#3288670 Review #3288670 is a subjective opinion of poster.
Location
Lafayette, Louisiana
New Reviewer

Horrible haircut, horrible service, cut a chunk of my eyebrow out

Horrible haircut, horrible service, cut a chunk of my eyebrow out. I specifically asked them to send out my eyebrows and not to reshape them like I normally do. The lady took it upon herself to reshape them and then the process cut a chunk of my eyebrow out along with giving me a *** haircut. Then proceeded to charge me full price and not offer any discount or help. I would leave a copy of my receipt but they werent able to give me a receipt because their machine was broken

User's recommendation: Maybe reconsider using Sports clips.

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ID
#3279115 Review #3279115 is a subjective opinion of poster.
Location
San Antonio, Texas
Pros
  • Several locations
Cons
  • Poor training
Loss
$24
Preferred solution
Let the company propose a solution

Customer service

Tried calling no one answered the phone while in the shop I called the number and no one picks up. Als young staff have attitudes when addressing concerns.
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ID
#3246774 Review #3246774 is a subjective opinion of poster.
Location
Midlothian, Texas

*** haircut

Went there yesterday. They did me dirty, and left my hair uneven (luckily I only asked for a trim because I've heard that this place is full of *** employees.

User's recommendation: Please do your research before going here.

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ID
#3228290 Review #3228290 is a subjective opinion of poster.
Location
Tyler, Texas

Stealing

I'd wanted to know if a business owner is someone stealing from me 1.0 Sports Clips East Side Saint Charles Illinois The day the new manager Krista started the drawer was short I mean the cash register was short $20 she almost got blamed for it but if you guys looked at your cameras that day you would see that Kathleen took the $20 cash from the drawer and that new manager almost got blamed for it I'm sure if you ask the manager she will remember they always say even though you caught them one time that's just means you caught them once how many more times have they they stolen from you

User's recommendation: Never.

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ID
#3036223 Review #3036223 is a subjective opinion of poster.
Location
Chicago, Illinois

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Verified Reviewer
New Reviewer

Bad service

I requested staff to wear mask they refused They left my son i middle and went out for 2 min very unprofessional
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ID
#3031965 Review #3031965 is a subjective opinion of poster.
Location
Columbia, Connecticut
Preferred solution
Full refund

Did not get what I was supposed too

The sport clips in commack. Customer service suck.was supposed to get a mvp.did not due anything I asked for

User's recommendation: Go to a Def one.

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ID
#2979835 Review #2979835 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Bad customer service

I arrived 15 minutes ahead of my appointment Sat there for 30 min and waited 15 more while two of your cutters laughed and joked it up with a client in the chair. I've been a loyal customer for 15 years and never until today been treated so poorly. I got up and walked out and more than likely won't return my time is just as valuable as theirs. Thank you!!
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ID
#2960999 Review #2960999 is a subjective opinion of poster.
Pros
  • Usually wonderful staff but this one employee ruined it for us
Preferred solution
Apology

I'd wanted to know if a business owner is someone stealing from me

Sports Clips East Side Saint Charles Illinois The day the new manager Krista started the drawer was short I mean the cash register was short $20 she almost got blamed for it but if you guys looked at your cameras that day you would see that Kathleen krammer took the $20 cash from the drawer and that new manager almost got blamed for it I'm sure if you ask the manager she will remember they always say even though you caught them one time that's just means you caught them once how many more times have they they stolen from you
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1 comment
#2121086

Yea she steals from friends to love ones..only cares about herself doesn't even care about her own son..pathetic

ID
#2882141 Review #2882141 is a subjective opinion of poster.
New Reviewer
Web site gave me one time to be there after an electronic check in then arriving pushing my check in time out another 38 minute. Came back again and then I have additional 23 minute wait time because the stylist was going to lunch. I requested a specific stylist , this...
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ID
#2774347 Review #2774347 is a subjective opinion of poster.
Location
Roswell, Georgia
Pros
  • Several locations
  • Affordable
Cons
  • Horrible customer service and treatment
Preferred solution
Let the company propose a solution

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