Sport Clips Reviews

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I checked in on the sport clips app, it told me my wait was 24 minutes. I was approximately 20 minute drive away. Then I signed in and it came back and told me the wait was 31 minutes. So I waited 5 minutes and then began driving to the sport clips location at 16381...
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3 comments
#2001472

Same here happened to me last night. I will not return here again.

The stylist said they don’t wait for online people to show up and take walk ins. Well why does your app tell me to get there at a specific time to have me wait an addition 40 minutes after arriving two minutes earlier than the expected wait time.

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ID
#2204380 Review #2204380 is a subjective opinion of poster.
Location
Maple Grove, Minnesota
Service
Sport Clips Customer Care
Pros
  • Several locations
Cons
  • Rude stylists
  • Broken check in system
Preferred solution
Let the company propose a solution

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New Reviewer

Covid safety

I am 77 and have C.O.P.D. NO ONE at the Salisbury,NC shop wear masks, and while getting a haircut, vacinations were brought up,My cutter , her name is LAYLA , proudly stated she was UNvacinated . and I asked if she worried about getting or speading Covid. she repied "what will be will be" I realize the company is out of texas. .and Trump pers , but stupid too? ???????????

User's recommendation: stay away.

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ID
#2714098 Review #2714098 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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New Reviewer
Absolutely horrible , if I could give it 0 or negative stars, I would. Lets start with our arrival, we walk in at 4pm on Tuesday and there is one other customer, the woman at the counter who I can only assume is the manager because she is the only one in the building...
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ID
#2630573 Review #2630573 is a subjective opinion of poster.
Location
Manchester, New Hampshire
Pros
  • Leaving to go somewhere else
Cons
  • Mangement rude
  • Did not cut hair according to customer instructions
Loss
$43
Preferred solution
nothing
New Reviewer

Overcharge

I got charged $30 triple play even though I just wanted a simple haircut? Didnt want shampoo or towel or anything. ***
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ID
#2506858 Review #2506858 is a subjective opinion of poster.
Pros
  • Seems like a great place for mens haircuts
  • Several locations
Cons
  • Bad haircut
Loss
$10
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Wait times are joke

Strongsville Ohio sports clips lost a customer today. Online check in tell you to get there by a specific time and also send a text that your stylist will be ready in 15 minutes. I arrive two minutes before the scheduled time and they took walk ins instead so I waited 40 minutes to get my haircut. I will not return here after coming once every few weeks for about a decade. Poor service for the last time!!

User's recommendation: Don’t waste your money here.

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ID
#2495906 Review #2495906 is a subjective opinion of poster.
Location
Strongsville, Ohio
Service
Sport Clips Haircut
Cons
  • No management skills
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Reservation system

I have been here 3 times now. Every time they screw up the appointment estimate and fail to meet the appointed time. Today I was to arrive at 3:24 for a cut to start 10 minutes later. At 3:23 they took someone ahead of me. Unreal, no call no nothing, no customer service. This place is a joke.

User's recommendation: Great place to go if you have no life and no schedule.

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1 comment
#2001473

Same here happened last night. Said to get there at a specific time.

I’m number one in line and somehow had to wait an additional 40 minutes because they don’t wait for online check ins the take walk ins instead. I’m glad im not the only one who will not return to this joke of a barber shop

ID
#2494896 Review #2494896 is a subjective opinion of poster.
New Reviewer

Lack of professionalism by employee.

One of your employees acted in a way (supposedly Martha the manager said there was 2 of them with the same name) off the clock to a stranger, that completely makes me question the ethics used in your hiring process. I dont trust people who go to church then cuss the waiter, so I definitely wont trust or do business with a company who employs those kinds of people who show such a disregard to professionalism, and understanding as well as display such extreme leves of rudeness to strangers or people they dont know.

User's recommendation: Dont go there, the employees are highly rude and unprofessional.

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ID
#2493617 Review #2493617 is a subjective opinion of poster.
Location
Paducah, Kentucky
Pros
  • Location
Preferred solution
Nothing just to inform the corporate about a very rude employee named Kaelee Johnson. If they act like that off the clock chances are they do it on the clock too.

Poor service

I could not check in on line it wouldnt let me change my password. So I called in and explained that I wanted to set a time the stupi 20 ye old would not let me set it on the phone while she was on the phone with me. Then the stupid manager called me. End result 2 phone calls and still no time set. Abilene texas. Spirsclip set my ***
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ID
#2477072 Review #2477072 is a subjective opinion of poster.
Location
Abilene, Texas
Service
Sport Clips Haircut
Preferred solution
Apology

Don't work here, franchise ran by fools.

Inappropriate interview questions from upper level management and franchise owners, pertaining to marriage, pregnancy and child care. No communication in job title changes. Publicly demoting management in front of staff with no prior conversation with staff/team member. Shady practices involving staff and pay. Will let you work a job with no intention of paying you. Key holders remain unpaid, assistant managers working as such not getting paid. Jobs expected to be done without pay or compensation, rolls made up to accommodate such as 'acting managers' for years with no actual promotion in sight. Overrall abuse of staff and a sorry excuse for a company.

User's recommendation: Save your money, go to a local barber shop. Corporate does not punish this behavior.

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ID
#2467092 Review #2467092 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Bad hair cut again

I went into sports clip in Tulsa okI went home and my brother told me I had a big spot of hair missing and my hair was not cut right it all .I looked in the bathroom and I could see two spots I dont now what is going on over there I PAYED 25 Dollars for this hair cut I am not going back .I hope people see this and stay away from that place .I am luck I can were a hat.

User's recommendation: Do not go.

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ID
#2442996 Review #2442996 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund

To let the public know that nottingham is not a fair place to work

I was at Nottingham for 38 days, everything design to make me fail at this business happened. I spoke thouroghly to the supervisor about me being treated fairly. They treated me like I was a problem. No matter how nice I was, how professional they still maliciously performed unethical acts to try to destroy my career in the work place. I still ignored the antics they presented to have me slip up. I was sure I told them that another business was going around and defaming my character. That business owner made sure He got to me at this business as well.. I just wanted to work.. not the sabotaging! Malicious and heartbreaking! In the end SportClips clips Nottingham made sure I didnt make less money than what I was worth, and always sabotaged my clientele. In the end, because its at will, they fired me, knowing I was homeless and we were in a pandemic. They made sure I could not take care of my family, or had income to find a place to live. That is malicious! This was the fifth place that this business developer tried to shame me. When I started they had me write down what did I expect from this business. Im glad I took a screenshot of this. They are not good people! And for no one to have empathy at this job, I recommend that YOU THE CONSUMER find a small business barbershop where your your stylist is a real PRO.. these consumer big business dont care about you or me!! Its about the dollar. And your not getting quality, tour getting jokes around!

User's recommendation: SUPPORT SMALL BUSINESSES.

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ID
#2348992 Review #2348992 is a subjective opinion of poster.
Loss
$30
Preferred solution
Back pay for the inconvenience DC, B, Butler
Question Facebook : So Everyone Knows I Just Had A Newborn Correction so during my pregnancy while working for SPORT CLIPS they ask me when i came back what can i do at first i said mornings just to prepare and find a good nanny or daycare. So they wrote it down so...
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ID
#2342426 Review #2342426 is a subjective opinion of poster.
New Reviewer

Former employee paystub

Never received my last paystub. I need a copy for my records.
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ID
#2299908 Review #2299908 is a subjective opinion of poster.
Preferred solution
Email my paystub to me.

As a woman Treated like crap & overcharged

I went into Wheaton IL location.Katie mgr. Refused to do my hair as woman. Said it would b $50 for haircut. Not to mention how unprofessional and rude she was. Do not patronize wheaton il location.

User's recommendation: Fire Katie at Wheaton il location. & fatt blonde. Both were nasty to me.

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ID
#2284548 Review #2284548 is a subjective opinion of poster.

Horrible customer service

This was the second straight time Ive received bad service and actually didnt get a haircut. Audrey at the Collinsville Illinois location was today. I just went to great clips again and from now own. I feel bad for the older people that cant use online check in. It was giving me a bad password so I couldnt log in then when I requested a new password it said invial email. I called Audrey said then try by using the phone number and I said it didnt give me the option I then heard heard a big ughhh and deep breath. Followed by our you here and I was leaving Walmart next door I said never mind just forgot it. She was happy then with a thank you and have a great day. I will save money by going to great clips minus the little massage but the friendliness of the staff is great and they have been there as in no turn over. I can without that massage and sports clips hope the owner gets this if this franchise.

User's recommendation: This location is horrible! Bad service and that goes to show with the turnover over the years.

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ID
#2275760 Review #2275760 is a subjective opinion of poster.
Location
Spirit Lake, Iowa

Complaint and needing resolved

I signed up for an appointment online because it said they close at 7:15 pm online. I got the appointment and showed up at the store at 6:58pm. I saw my name in the que for the appointment and the girl told me that they close at seven. There were two girls sweeping and they made me leave and my son did not get his hair cut after I left from the other side of town to come. The online time should not be different from the store times! This was in the Wilson store last Wednesday.
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ID
#2197047 Review #2197047 is a subjective opinion of poster.
Location
Pikeville, North Carolina

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