Sport Clips - Impossible Customer Survey
I went online to write a great review of the Sport Clips Store (BC 301) located at 3160-**** Lougheed Hwy, in Coquitlam, BC, Canada. I entered the store name from the receipt (BC301) which was rejected as being "invalid".
I contacted the store and an employee told me that they were aware of the problem and that I should simply enter "Oxford Crossing". I kept the employee on the line and tried it to only be rejected again as being "invalid". She said that she would bring this to her manager's attention. Come on Sport Clips.
Really? I made the effort on-line followed up with a personal phone call which still didn't solve the problem. All that I wanted to do was rave about the customer treatment and haircut that I received today. I guess that the Corporate Sports Clips which states on the receipt "Sports Clips values your feedback.
Please tell us what you think" is not as good as the store. Sloppy.
Inefficient. Unimpressive at the top !
Reason of review: see text.
Preferred solution: Let the company propose a solution.
Sport Clips Pros: Store, Staff, Hair cut and treatment.
Sport Clips Cons: Online feedback opportunity denied.
Location: 1971 Lougheed Hwy #3160, Port Coquitlam, BC V3B 1A6, Canada
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
It looks like they have a microscope vision... if they see any micro dust particle in the hair they say that has louse infestation and eggs and everyone in the place hear it.
It is humiliating .
After that I was concerned and About that in my kid ..but nothing was in his head!!!! Iโll never come back to that place,, its a P.O.S